Privacy Policy
Privacy Policy
Last Updated:11/16/2024
Welcome to Shearline Locksmiths (“we,” “our,” or “us”). We value your privacy and are committed to protecting the personal information you provide when using our website at www.shearlinelocksmiths.com (“Website”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or interact with our Website. By using our Website, you agree to the collection and use of your information as outlined in this policy. If you do not agree, please refrain from using our Website.
1. Information We Collect
Personal Information:
We may collect information you voluntarily provide, such as:
● Name, email address, phone number, and other contact details when you submit
inquiries, request services, or fill out forms on the Website.
Usage Data:
We automatically collect certain information about how you interact with our Website, including:
● IP address, browser type, browser version, pages visited, time and date of your visit, and other diagnostic data.
Biometric Information (Illinois Residents Only):
We do not actively collect biometric data. If you use biometric security (e.g., fingerprint or facial recognition) for certain features, we will comply with the Illinois Biometric Information Privacy Act (BIPA). This includes obtaining informed consent, explaining the purpose and duration of data collection, and providing a method for data deletion.
2. How We Use Your Information
We use the information we collect to:
● Provide, maintain, and improve our locksmith services.
● Personalize your experience on the Website.
● Communicate with you regarding updates, promotions, or service-related information.
● Monitor Website usage and optimize our services.
● Detect, prevent, and address security or technical issues.
3. Sharing Your Information
We may share your information with third parties in the following situations:
● Service Providers: To assist in providing services such as payment processing, analytics, or Website maintenance.
● Legal Obligations: To comply with applicable laws, such as responding to subpoenas, court orders, or government requests.
● Business Transfers: If we merge, sell, or transfer assets, your information may be part of the transfer.
4. Security of Your Information
We take reasonable precautions to secure your personal information using technical, administrative, and physical safeguards. However, no method of transmission over the internet is completely secure.
Data Breach Response:
If a data breach occurs, we will notify affected individuals promptly, as required by Illinois and Indiana laws. Notifications will detail the type of data exposed, the breach date, and steps to protect yourself.
5. Your Privacy Rights
Access, Correction, and Deletion:
You have the right to access, update, or delete your personal information, subject to legal limitations. To exercise these rights, contact us using the information below.
Marketing Opt-Out:
You can opt out of marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to improve user experience and Website functionality. You can disable cookies through your browser settings, but this may affect Website performance.
7. Do Not Track Signals
Our Website does not currently respond to “Do Not Track” signals from web browsers.
8. Children’s Privacy
Our services are not directed toward individuals under the age of 13. We do not knowingly collect information from children. If we discover such data has been
collected, we will promptly delete it.
9. Third-Party Links
Our Website may include links to external sites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing any information.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted here with an updated “Last Updated” date. Please review this page regularly to stay informed about our practices.
